If you have login problems, please, send email to our Support Team to support@stex.com from the email registered on our Exchange,
providing us with next information:

  • reason of request(blacklisted email domain, disable/reset 2FA, etc.).
  • regarding your open wallets and approximate amount on your wallets.
  • open and past orders.
  • provide our Agent with the picture of you with your ID card. This is a required additional feature to protect your account. We ensure you that this information will be not disclosed to any third parties.
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