Deposit

Processing - status means that our system detected deposit to your wallet and waiting for an appropriate amount of block confirmations.

Checking by system - status means that your transaction is unconfirmed or checking by our security system.

Deposit Error - status means that this transaction is unconfirmed/orphaned or does not exist in blockchain.

Cancelled by system - status means that this transaction is unconfirmed/orphaned or does not exist in blockchain and was rejected by our security system.

HODL - is a temporary reservation of the amount of a wallet transaction until the transaction is confirmed or there is no confirmation within the time period set. It means that this amount is temporarily “frozen”. Please contact to developers of this coin. STEX does not takes responsibility for this type of transaction.

Amount too low - amount of deposit is lower than required and can’t be credited for now.

Withdrawal

Not Confirmed -  status means that transaction was not confirmed by email. Check your inbox and confirm withdrawal.

Cancelled by User - status means that withdrawal was cancelled by account owner.

Checking by system - status means, confirmed transaction that is checking by our security system.

Processing  - usually, a TxID will be generated within 2 to 15 minutes. It means that has begun the transfer on the corresponding blockchain.

Withdrawal Error - status means that transaction cannot be created due to technical error or issue. Contact support.

Cancelled by system -  status means that withdrawal was cancelled by our security system and coins were RETURNED to user’s wallet address.

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