To make a deposit go to the Balance menu. Use the searching field to find a currency.
Note: To get an additional information about currency(official block explorer/website/contacts/contract) click on the ticker or full name.
If you make a deposit for the first time, you should create a wallet address. Click on the ‘Deposit’, ‘Show me the deposit address’ like on the screenshot below.
Some currencies require payment ID to be deposited.
There is a payment ID/destination tag/memo/message required for several currencies. Users often forget to provide it or use the wrong one while making the deposit.
Transactions without payment ID/destination tag/memo/message cannot be credited. In this case, you should contact the Support team.
Also, you can use a QR code to deposit your coins on your STEX wallets.
You can track the status and confirmation of your deposit in the 'History'. When a transaction gets the required number of confirmations on the blockchain coins will be credited to your wallet and displayed in the Balance.
If you have any other questions, our Technical Support Team will be glad to assist you.