To withdraw coins, GO to your Profile - Balance.

Check your balance here.

Afterward, click on "withdraw" next to the required currency.

Fill in the required field with the withdrawal address, type the necessary amount, and if you have 2FA authentication, please type the 6-digits code (1).

Check the fee and the currency of the fee before you proceed with the withdrawal (2).

Click on "withdraw" (3) to start the withdrawal process. Then confirm your withdrawal from email.

NOTE: if you don't have 2 FA security tools enabled, simply leave that field empty.


Some currencies require a Destination Tag/Memo.

For more info about memo/payment ID, check this page.


You also can see, that some currencies that have multi-crypto wallets.

Here you can find more information about networks and multi-crypto wallets.


There are two ways to confirm coins withdrawal:

  1. If you have 2fa enabled in your account: 2fa code + email confirmation.

  2. If you don’t have 2fa: just email confirmation.


You can track withdrawal and status in your Profile by clicking on 'History'.


If you have any questions, please, contact our Support Team via support@stex.com or https://help.stex.com

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