STEX offers 4 different ways to verify the account. One of them is the Ondato custom verification option.

It is an advanced identity verification method for EU residents + Ukraine, that allows completing the request with fewer efforts and expenditure of time.


To start the verification process you need to go to the Profile (1), verification tab (2).


Choose the Ondato verification option and click Verification next to it.


Choose the Document ID for verification. Read the description. if you agree please click "I agree" (1) and continue the pass verification (2). If you disagree, please choose the method.


Read attentively the consent for personal data processing and click 'I agree'.


Fill in the Questionnaire, then click 'Continue'.


Review and Submit your request. Click Complete.


Choose the Document ID from the list and click on it.

NOTE: the only documents issued in the EU or Ukraine (renewed) are accepted.


Follow the instructions from the screen.



If your verification request is approved get a confirmation on your screen.


NOTE: if there are some issues with your verification request, you can try again and re-submit it.


If you have any other questions regarding Anti-phishing, please, contact our Support Team via support@stex.com or https://help.stex.com

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